![]() ![]() As has been stated many times, Norton is not great on Macs, a fact which I wish had known a couple of years ago when I installed it. The answer (for me at least) was to restart in safe mode, examine network preferences, select Norton in the list, and click on the minus (-) symbol to remove it.Īfter a reboot, all is well - Norton disappeared from Network Preferences and is no longer blocking internet connections. In desperation, I even re-installed Big Sur.ĭespite all that, Norton Security was still popping up in network preferences - attempting to start but failing. I then tried running the uninstall script with system integrity protection disabled (this has to be done in Recovery Mode) thinking that there were some files locked by the system. I followed all the recommended procedures, including using the "official" Norton uninstall script and searching for remnants of Norton files. I was getting Norton nag screens to renew frequently but sort of ignored them until they got too bothersome, so I decided to permantly uninstall it. I had stopped using Norton a long time ago since my "free" subscription from Comcast had expired. I know this has been asked and answered before and there are lots of people struggling with it. Internet connectivity lost after Norton uninstall - Solved The symptom is as described in the title. Well you can't stop an app that is no longer there because it was uninstalled, so I have no idea how that can be a resolution. Stating that you should just stop the Norton app from automatically starting while booting up. In conclusion I hope this may help anyone that has experienced the same problems as I have.Īlso I would like to reply to a comment that someone made about fixing the problem. I then went through System Preferences to check my network, and the Norton network filtering lock was still there, but it was not running anymore. After it was completed I rebooted my laptop and my network was working again. I proceeded to uninstall using the Norton Uninstall program. Norton software then realizes that you want eliminate the program and so the Norton uninstall software pops up. After it was successfully installed I went through Finder opened up applications, clicked on the Norton app, and proceeded to move it to trash. The next thing I did was, I went to my Norton account and downloaded the Norton 360 software and proceeded to install it again. After being placed on hold for one hour and 45 minutes I finally gave up and hung up the phone. I then called Norton for software support. After successfully running the file I rebooted my laptop. I proceeded to run this file from my Terminal. The next thing I did was go Norton's website and download a file called removeNortonMacfiles. This time I discovered that the Norton 360 filter lock was still present but not running. I went to system preferences and opened up the network icon again. I rebooted my laptop in safe mode, and then my network was working again. I discovered that the Norton 360 filter lock icon was still present and running. Going through System Preferences I opened up the network icon. After this happened I started looking for answers. I rebooted my laptop and discovered that I had no network access. After using Norton's UnInstaller and removing the program. Well after using it for a while I was not real happy with the network filtering, so I decided to uninstall the program. It makes you authorize the network filtering before you are allowed to install it. This new version is different than the old one. ![]() Norton realizes that it's about to be uninstalled, so it opens up it's own UnInstaller and proceeds to uninstall it’s software.Īfter I uninstalled the previous version I went ahead and installed my new subscription. The first thing I did was open up CleanMyMac X software, located Norton 360, and proceeded to uninstall it. I also have cleanmyMac X software installed. ![]() My subscription was about to expire, so I decided to renew it with the Norton 360 version that allows up to three computer usage. I was previously running Norton 360 with up to five computers usage. So, first off I am using a 2015 MacBook Pro, and running Catalina 10.1 5.7. This is to hopefully help anyone out who has run into the same Norton 360 problem as I have.
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